I have seen it so many times in my 30 years of working in factories and hospitals as a Millwright and Power Engineer - managers get trained to manage numbers, but forget to mange their greatest resource...the people. It's not their fault really, we never learn how to be leaders in school and when we are thrust into that position later during our working careers, we're taught by people that were taught by people (and so on...) and very few companies actually take the time to train quality leaders. What makes a good leader you ask? I love this definition by Lao Tzu the father of Taoism, "A great leader is when the people barely know he exists, when their work is done they will say, 'We did it ourselves'." We must learn to walk behind the people we lead, being the last in line for accolades and the first in line when the work starts. Do this, and you will have no lack of loyal followers.
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Mike Arend is an author, coach, and speaker that specializes in helping others become their greatest versions.